Made-to-Order Policy

All orders are custom-made to ensure the highest quality and craftsmanship. Due to the made-to-order nature of our products, we have specific timelines and policies in place.

Processing Times:

• Luxe Edit (made-to-order): 10-14 days
• Occasion Wear (made-to-order): 20-25 days
• Everyday Edit (made-to-order): 10 days

Refunds:

We do not offer refunds for made-to-order items unless there is a defect or error in the product.

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order.

Returns:

Returns are only accepted for defective or incorrect items.

To initiate a return, please contact us with details and photos of the defect or error.

Exchanges:

Exchanges are available for defective or incorrect items only.

Contact us within 7 days of receiving your order to arrange an exchange.

Urgent Queries:

For urgent queries or concerns, please contact us via Instagram DM or WhatsApp.

We appreciate your understanding and cooperation in adhering to our policies. Thank you for choosing our wearemel made-to-order products.