Made-to-Order Policy

All orders are custom-made to ensure the highest quality and craftsmanship. Due to the made-to-order nature of our products, we have specific timelines and policies in place.

Shipping Costs:

• All Cities in Pakistan: PKR 550
• International Shipping: Will be calculated at the time of dispatch

Processing Times:

• Luxe Edit (made-to-order): 10-14 days
• Occasion Wear (made-to-order): 20-25 days
• Everyday Edit (made-to-order): 10 days

Delivery Times:

Once your order is processed, delivery times may vary based on your location. You will receive a confirmation email with tracking information once your order is dispatched.

International Shipping:

International shipping will be calculated at the time of order dispatch. For any further inquiries after placing your order, please contact us via Instagram DM or WhatsApp.

Refunds:

We do not offer refunds for made-to-order items unless there is a defect or error in the product.

If you receive a defective or incorrect item, please contact us within 7 days of receiving your order.

Returns:

Returns are only accepted for defective or incorrect items.

To initiate a return, please contact us with details and photos of the defect or error.

Exchanges:

Exchanges are available for defective or incorrect items only.

Contact us within 7 days of receiving your order to arrange an exchange.

Contact Information:

For any shipping inquiries or urgent concerns, please contact us via Instagram DM or WhatsApp.

We strive to ensure your order reaches you in a timely and secure manner. Thank you for shopping with us!